If you’d like to hear me in action, I’ll be joining powerhouse Pilates guru and all around boss babe Lesley Logan of Profitable Pilates for a webinar this Thursday, September 13, 12p pst.
We’re going to be discussing Policies and Procedures and how they are essential for growing your business, having clientele that are dedicated to you, and overall protecting your business.
This webinar is for EVERYONE – fitness instructors, whether you’re an independent contractor or an employee for a studio, studio owners and online business owners. If you'd like to sign up, you can do so HERE. If you cannot make the live stream of this webinar, no stress, you will have playback access to the recording for 10 days.
From Profitable Pilates:
"The foundation of a good customer experience and a customer-centric business is a clear set of policies and procedures. Being consistent in letting your customers know what to expect from you, and in turn what you expect from them, is absolutely essential. In this webinar, we discuss common customer experience scenarios studios and online businesses face and what solutions owners can implement to address them. We encourage you to come ready to discuss customer experience issues that have arisen in your business operations so we can discuss them as well."
LESLEY LOGAN is a PMA Certified Pilates Teacher and has been studying and teaching Joseph Pilates Classical Method since 2005 and 2008 respectively. She also has eight years of retail management experience, and six years managing studios regionally for Equinox fitness clubs. She is the author of the book, Profitable Pilates, and brings online courses to Pilates Instructors and Studio Owners to help them grow their businesses.